Our client services are a key part of our work, tailoring what we offer to meet the needs of customers. All our services are delivered by experienced, highly professional consultants, designers and developers.


To get your approach to online innovation right, having the right strategy is absolutely vital.

This means both knowing exactly what your objectives are, and knowing what you want the people you are engaging with to do.

Getting the right strategy can take some time, and it’s worth thinking about properly. We have developed tools, games and workshops to help flesh strategy out, and we’re also full of good ideas of ways that technology can help you achieve your goals.

Fancy having our input into your project? Drop us a line!


The range of skills required within organisation to make the most of the social web is considerable, and effective training is vital to ensure your objectives are met and that risks are minimised.

We provide a range of training, from high level strategic work to hand-on training with the tools. For example:

  • Social media for senior managers
  • Developing your social media strategy
  • Digital engagement for councillors
  • Social media for non-profits
  • Collaborating with web 2.0
  • Specific sector training, for local government, police, fire and rescue, health and education

All our courses can be delivered within your organisation, and tailored to your specific needs. Alternatively, we regularly hold open sessions where you can purchase individual spaces. Keep an eye on our events page for details.


We can design, develop, host and maintain a range of websites, whether your organisation’s main site, or a separate blog or other engagement site.

We are committed to making the most of the advantages of open source software and always prefer to use an open source solution to ensure cost effectiveness and ongoing support.

Our development methodology is an agile one, based on working up requirements through phases of feedback. This tends to mean you end up with exactly what you want, when you want it.

WordPress hosting

WordPress is an increasingly popular choice for flexible content management. We offer a comprehensive service, which includes maintenance, support and training. We can even cope with multisite installs and BuddyPress! Get in touch with your requirements and we can provide you with a quote.

Event reporting

If you’re running an event and want to get the message out to as many people as possible, why not ask us to come and cover it for you?

We can set up a dedicated reporting microsite, aggregating content from blogs, Twitter, Flickr photos and YouTube videos. We can record video interviews with speakers and delegates, take photos, live tweet sessions, blog the event – all you need to do is ask (and then pay us).