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Posts tagged ‘Social Media’

Webchat on social media in parish councils

As part of our work supporting NALC in their inquiry into the future of localism, I’m facilitating a webchat on the use of social media in parish, town and community councils.

It’s happening this Thursday, 9th May at 12pm on the inquiry website. We’re using CoverItLive, so you can sign up for a reminder on that page.

Look forward to seeing you there!

Anil Dash – The web we lost

Overall, I’m quite pleased with the response to this conversation about the web we lost because one of my central points is that the arrogance and insularity of the old-guard, conventional wisdom creators of social media, including myself, was one of the primary reasons we lost some important values of the early social web. Seeing this resonate with those of us responsible gives me hope that perhaps we can work to remedy our errors.

Whose content is it, anyway?

Lloyd Davis has a thoughtful post on his blog about all the content he has been putting online for the last decade and a half:

I want to take stock and put it all in some order. It’s one of those things that really needs doing. I think I know pretty much what I’m doing here now – there’s writey stuff, there’s visual stuff and there’s audio stuff and sometimes it all gets mixed up but that’s about the size of it…

I hate the way that these are all differently integrated – ideally, I mean in that ideal world where I had a team of people to sort this out for me, I’d have everything also hosted independently and from today I’d not be using any of these services as the primary channel/home for anything.

I think Lloyd is right to be concerned – as he sees value in his content he wants to ensure he has some control, or ownership over it.

For a lot of people, of course, this won’t matter at all – perhaps they don’t consider their online output to have that much long term value. Indeed, for some people it will depend on the medium. I’m not overly fussed about my Tweets, for instance.

There are bits of my digital footprint that I work hard to ensure won’t disappear though. Take this blog for instance. I’ve been writing it since 2004 and there are nearly 2,500 posts on it. Not all – or even any – has that much value, but I’d be sad if I ever lost it.

So, I run my own server, with my own version of WordPress rather than relying on a third party service. I also back the whole thing up in three different places – locally on the server, on Amazon’s cloud and on my laptop.

Then there are the photos. My Flickr stream is full of them of course, which were either taken on a digital camera – in which case a copy must sit on a computer somewhere, from which I uploaded them, or a smartphone – in which case they might well be lost.

Photos I upload to Instagram via my phone automatically get sent to Flickr via IFTTT now, so there’s two copies of those, and anything uploaded to Flickr subsequently gets added to Dropbox, which then downloads to my laptop, preserving another copy.

Of course, there are loads of photos on my laptop, thousands, going back years, that aren’t online anywhere and are therefore at risk should something happen to my computer! Hence, backups to a local device (an Apple Time Capsule). I ought to sort out a cloud backup service like Carbonite too.

So, the answer is backups and lots of them. Not just local ones, either, but in the cloud somewhere too just in case your own hardware fails. My other advice, if you’re worried about this stuff (don’t bother if not), is to have a play with something like WordPress, get some web hosting, try importing content into it. Even if you don’t tell anyone about it, use it as an archiving service – where pretty much everything is under your control.

In other words, own your own destiny wherever you can. Where you host stuff on the web, make sure you have a local copy; and try to have a copy of content you treasure in the cloud too, just in case. Services like Twitter, Facebook, Flickr, YouTube, Pinterest – all of them – don’t owe you anything and you shouldn’t trust them to always be there or to always do the right thing with your content.

Digital councillors

digitalcllr is a place where we are bringing together all the work we have been doing recently with elected members.

Mostly that means training, but we also offer a service to host websites for councillors, for free.

On the digitalcllr site, we’re also putting up content now and again that might be helpful to elected members starting to dabble in online engagement.

This morning, for instance, I posted some online safety tips, that may well come in handy.

We also create video content, interviewing councillors about their use of social media. Here’s Cllr Roger Gambba-Jones talking about his use of Twitter and a blog, for example.

If you’re a councillor needing some support in using social media, get in touch! Likewise if you are a democratic services or member development bod.

Decline and fall?

Twitter has been taking a bit of a pasting in the technology media world recently. Could this mean it is facing a bleak future, and could become the new MySpace, or Friendster? Or even – the horror! – FriendsReunited?

The biggest furore came when they recently changed the terms of use for their API or application programming interface – the data feed that various other services can use to manipulate Twitter content.

Effectively Twitter are limiting access to the API for many of the apps that people have come to know and love. For example, many of the ‘client’ applications people use to access Twitter, which are independent of Twitter itself, are going to find life more difficult in the future.

On top of annoying the developer community, Twitter has irritated its own user base too, with the over hasty censoring of accounts; and the growth of advertising on the platform.

This latter point is the important one. Twitter has grown into a vast social network, but hasn’t actually made much money over the last five years. What it needs to do is to turn it’s userbase into cash – and the best way of doing that, they think, is ads. Hence the clampdown on third party client apps – which may interfere with the way the ads appear to users.

Finally, a few folk are feeling increasingly nervous about the fact that content they create, such as tweets, isn’t owned by them. It’s all held in a database by Twitter, and they can choose to do with it what they will.

To a certain extent, people should probably just stop whining. After all, Twitter never claimed to be anything other than a for profit corporate company – this day was going to come sooner or later. But given the way Twitter has developed, their recent behaviour does stick in the craw somewhat.

  • Who came up with the idea for @ replies? Not Twitter – it was the users and third party developers.
  • Who came up with the idea for hashtags? Not Twitter – it was the users and third party developers.
  • Who came up with the bird motif? Not Twitter – it was a third party developer.
  • Who puts all the content into Twitter? Not Twitter – it’s the users.

The list can go on. Again, all those people who invested time, content and ideas into Twitter have little to complain about, really. Twitter never claimed to be open source. They’re free to take people’s suggestions and incorporate them as they please. That’s part of the deal with using a ‘free’ service.

However, people have started to hit back. app.net is a new Twitter clone with a slight difference: you have to pay $50 to use it. This means no ads, an open API and no corporations interfering with the way the service runs.

It also provides an option to download all your data, which kind of answers the content control issue.

I’ve started using it and my profile is just here: https://alpha.app.net/davebriggs. It’s slow, as you can imagine any new network is – let alone one that you have to pay to join. I’m not convinced it will succeed as anything other than an online ghetto for people who have fallen out of love with Twitter.

Also, remember Diaspora? Thought not. They tried to do a similar thing, but to Facebook. Didn’t work – nobody cared enough.

Others like Dave Winer (the somewhat cantankerous tech legend who invented RSS amongst other things) are promoting a much more open way of publishing, where people control their own servers running their own software, and through protocols and standards, they talk to one another. In other words, decentralising the whole social networking concept.

An example of this emerged recently, called tent.io.

This makes sense for people with the chops to run software like this, and perhaps to serious, professional content creators. But for people chatting about what’s happening on Xfactor? Probably not.

What does this mean for digital engagers in government and beyond?

Not a lot. Keep calm and carry on, as the increasingly irritating posters, tea towels, coasters and rolls of toilet paper keep telling us. Twitter isn’t going away. Many of these debates are fairly arcane and only of interest to the tiny percentage of the population that actually care.

Twitter remains an easy to access, free to use channel for people to quickly share their thoughts about what is happening to them at that moment, and it has enormous reach too.

For those that do worry about owning your content, keeping records and backing up, you can always make use of tools like ifttt to keep a copy of everything you publish.

Twitter will be with us for a long while yet.

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