Useful stuff

This is where we will be gathering resources together, whether written by us or harvested from the web, which will help organisations progress their digital engagement strategies.


We run regular webchats on a variety of digital engagement issues. Find out what others are up to, ask them questions and share your own knowledge… without leaving your desk!

Find all our webchats here.

Quick guides

Our collection of one page PDF guides for various online technologies.

Go there now.

Strategies, guidance and policies

We’re pulling together a collection of documents that have been published by organisations setting out how they manage the use of social media and digital engagement.

Go there now.

Planning tools

Exercises and templates to help you get your digital engagement approach right!

Go there now.